Privacy Policy

This privacy policy (“Policy”) describes how Cozmo (“Website Operator”, “we”, “us” or “our”) collects, protects, and uses the personally identifiable information (“Personal Information”) you (“User”, “you” or “your”) may provide on the www.cozmo.pk website and any of its products or services (collectively, “Website” or “Services”).

It also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information.

This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

Collection of Personal Information

We receive and store any information you knowingly provide to us when you create an account, place an order, or fill any online forms on the Website.

When required, this information may include your name, email address, shipping address, phone number, or other Personal Information.

You can choose not to provide certain information, but doing so may prevent you from using some features of the Website. If you are unsure about what information is mandatory, feel free to contact us.

Collection of Non-Personal Information

When you visit www.cozmo.pk, our servers automatically record information sent by your browser.

This data may include your device’s IP address, browser type and version, operating system, language preferences, the pages you visit, access times and dates, and other technical statistics.

Managing Personal Information

You are able to access, update, or delete certain Personal Information about you. This may vary depending on how our Website and Services evolve.

When you update your information, we may maintain a copy of the unrevised information in our records. Some data may remain in our private records after you delete it from your account.

We retain and use your information as needed to comply with legal obligations, resolve disputes, and enforce agreements.

We may use anonymized data that is no longer personally identifiable even after you update or delete your Personal Information.

Use and Processing of Collected Information

We may use collected information to:

  • Improve the performance of our Website

  • Provide and deliver products and services

  • Respond to customer inquiries and support requests

Non-personal information is only used for analytical and statistical purposes and is not linked to any individual user.

We process your Personal Information under one of the following bases:

  • You have given consent

  • Processing is necessary for the performance of a contract

  • Legal compliance

  • Public interest or legitimate business interest

Information Transfer and Storage

Depending on your location, data may be transferred to and stored in countries outside your jurisdiction.

We ensure such transfers comply with data protection laws and safeguard your information. You may contact us for more details about how and where your data is stored.

Your Rights as a User

You have the right to:

  • Withdraw consent

  • Object to data processing

  • Access your data

  • Request updates or corrections

  • Request restriction of processing

  • Request deletion of data

  • Request data portability

If your data is processed by automated means and based on your consent or a contract, these rights apply fully.

Right to Object

You may object to data processing if it is carried out for public interest or our legitimate interests. You may also object to direct marketing at any time without justification.

Exercising Your Rights

To exercise any of the rights listed above, please contact us using the information at the bottom of this page. We respond to all requests within one month and free of charge.

Children’s Privacy

We do not knowingly collect Personal Information from children under 13. If you are a parent or guardian and believe your child has submitted information to us, please contact us so we can delete it.

Cookies

Our Website uses “cookies” to enhance your user experience. Cookies are text files placed on your device and help us analyze traffic and usage.

You may accept or decline cookies in your browser settings. However, disabling cookies may limit your ability to use certain features of our Website.

Advertisements

We may display online ads and may share aggregated, non-identifying user data with advertisers.

We never share personal information with advertisers. Aggregated data may be used to deliver targeted ads based on your activity on our Website.

Links to Other Websites

www.cozmo.pk may contain links to third-party websites. We are not responsible for the privacy practices of such external sites.

Please read their privacy policies separately before sharing any information.

Information Security

We use technical and organizational measures to protect your information:

  • Secure servers and encrypted connections (SSL)

  • Limited access to personal data

  • Regular monitoring of security practices

However, no method of transmission over the Internet is completely secure, and we cannot guarantee 100% security.

Data Breach Notification

If we become aware of a data breach, we will notify affected users via email and post a notice on our Website. We may also inform law enforcement authorities if required.

Legal Disclosure

We may disclose information when required by law, such as in response to subpoenas or to protect our legal rights, enforce our policies, or ensure user safety.

In case of business transitions (merger, acquisition), user data may be among the transferred assets.

Changes to This Policy

We may update this Policy at any time. Changes are effective once posted on this page, and the "Last Updated" date below will be modified accordingly.

Continued use of www.cozmo.pk means you accept any changes to this Policy.

Acceptance of This Policy

By using www.cozmo.pk, you agree to this Privacy Policy. If you do not agree, please refrain from using our Website or Services.